Which are the Accepted File formats?
Accepted file formats are JPEG, JPG, PDF, EPS, CDR, AI, GIF, PSD, TIF, TIFF, PPT, PNG DOC, DOCX, BMP and pub image. However, Adobe Illustrator EPS files, are better suited for large format printing. If you are using the design tool the file formats that can be uploaded are: PNG, JPEG, JPG, GIF, EPS, TIFF, BMP.
What resolution should I use for the artwork?
The minimum resolution should be 150dpi for actual size artwork and 300dpi if artwork is about half size. Provide all images files in inches. For example if you want your banner to be 2 Feet High x 4 Feet Wide, then set the artwork size at 24"H X 48"W.
What Color mode is accepted?
Usually, we provide full color printing in CMYK for all types of banners, signs and related products. There is no need of color shifting in case of files submitted in RGB because we accept RGB as well. Be it CMYK or RGB - we always strive to deliver best results to meet your specified color requirement.
What kind of fonts do you support?
At Omegabanners, you don't have to worry about fonts because we bring the widest variety of today's most popular fonts. In the banner design tool , you can select the fonts of your choice from our large library and personalize the text for your banner as well as signs. If you are uploading your own file, we recommend to outline all fonts of your artwork properly before exporting the file for printing or supply us with the fonts used in your artwork. This will help you avoid any delay in the final printing work.
Do I have to add bleed to my artwork?
If your design covers the full banners surface we will use extra material for the banner finish such as hems and pole pockets. You do not need to add bleed to your artwork.
Order Processing and Turnaround
How long does the Order Processing and Turnaround take?
Typically orders are shipped within 3 business days from the time the order is placed. All orders except the ones requesting "Rush Service", receive a proof for the artwork within 24 hours and will be printed and shipped within 48 hours from the time the artwork is approved.
What is Rush Service (Same Day Print and Ship)?
Choose this option if you want to rush your orders processing time. Orders approved before 3pm, will be printed and shipped the same day. Orders approved after 3pm will be shipped the following day. If rush service is used, you receive a proof of your artwork within 3 business hours from the time of placing your order.
When do I receive an online digital proof for my banner print?
Unless you choose Rush Service, you will receive a proof within 24 hours of placing your order. If Rush service is used you will receive a proof within 3 business hours.
What if I don't like the digital proof?
In the event you don't like the proof please tell us the changes required in your response and/or attach a new artwork file. We will send up to 3 proofs for free. More than 3 proofs will inqure an additional processing fee ($5 per proof sent).
What type of Shipping do you offer?
We use UPS Ground, 3 day transit, 2 day transit, 1 day transit and Saturday delivery if available in your area (please check check for shipping.
How can I track my shippment?
Once your order is shipped, you will receive an email that includes the trackint info of the shippment which you can check at UPS website. You may also log in to your OmegaBanners.com account to retrieve your tracking info.
Does Rush Service (Same day print and ship) include shipping?
No. This service does not include shipping and is charged separately. It is to ensure a faster processing time of your order as our usual processing time takes up to 48 hours. Please make sure to select the appropriate shipping method to ensure timely delivery.
What type of material do you offer?
We have a wide variety of vinyl substrates. We use 13oz, 15oz and 18oz vinyl banner material for single sided banners and 13oz and 15oz fordouble sided banners. Perforated and opaque adhesive vinyl window sign material, perforated and opaque cling vinyl window sign material, canvas material, 11mm mesh banner material, 15oz fire retardant vinyl banner material.
Can I order a double sided banner?
Yes. We attach two banners together and this provides extra durability.
What are hems?
Hems come handy to fold the banner edges and maintain the banner's shape, especially outdoor banners. It also helps to avoid stretching. Leverage free Hems installation service to give a clean look to your custom banners. Extra charges apply for double hems.
What are grommets?
Typically placed at every 2 feet or in the corners of the banner, Grommets are essential to hang the banner. Grommets are placed for free upon request. At Omegabanners.com, we offer free installation service for Grommets.
What are pole pockets?
Pole pockets on banners are something common to see across the top or bottom. With Pole Pockets, you don’t need hooks or rings - be it a single sided banner or a double sided banner.
What are windslits?
It is slit cut into the banner with the intent of giving the wind a way to blow through the banner and reduce the stress on the banner or on how the banner is installed. Usually the cut is made in the shape of a half circle or half-moon.
What is velcro?
When you are hanging banners you may be using Velcro with banners for display purposes.
There are several ways to safely hang banners and using Velcro with banners is one of the ways to insure your banners will stay put and not rip out of their heavy duty and sturdy metal grommets. The adhesive power of velcro will ensure that all of your banner and decor will stay in place.
What are reinforced corners?
With reinforced corners, make your banners strong enough to resist wind blowing 50-70 miles per hour. Digitally printed banners with reinforced corners are best used in high wind locations.You can choose between clear and white reinforced corners (banner ups).